Welcome to SVRN ! By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services. We reserve the right to update these terms at any time, and changes will be posted on this page with a revised effective date.

1. Use of Our Website

• You must be at least 18 years old to use our website or make a purchase. By using our site, you confirm that you meet this age requirement.

• You agree to use our website for lawful purposes only and not to engage in any activity that disrupts or interferes with its functionality.

• All content on our website (images, text, designs) is the property of Svarn and is protected by copyright laws. Unauthorized use is prohibited.

2. Product Information

• We strive to ensure all product details (e.g., descriptions, prices, images) are accurate. However, slight variations in color or design may occur due to lighting, screen settings, or the handcrafted nature of our jewelry.

• Our jewelry is made of authentic 925 sterling silver with real gemstones (e.g., turquoise, onyx, spiny oyster). Care instructions are provided with each piece to maintain its quality.

• Prices are listed in Indian Rupees (INR) and are subject to change without prior notice. All prices include applicable taxes unless stated otherwise.

3. Orders and Payments

• By placing an order, you agree to provide accurate billing and shipping information.

• We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity. In such cases, a full refund will be issued within 5-7 business days.

• Payments are processed securely through third-party gateways. We do not store your payment details.

4. Shipping, Returns, and Refunds

• Our Shipping, Return, and Refund policies govern all aspects of delivery, returns, and refunds. Please review these policies for detailed terms.

• We are not responsible for delays caused by third-party couriers or customs (if applicable regions are added later).

5. Intellectual Property

• The SVRN name and logo are intellectual properties of Svarn brand. All designs, logos and patterns are owned by Svarn brand.

• You may not permitted to use our intellectual property without prior written consent.

6. Limitation of Liability

• SVRN is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services, including but not limited to loss of profit or data.

• Our liability for any claim is limited to the amount you paid for the product(s) in question.

7. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of India.

• Any disputes arising from these terms will be resolved through negotiation or arbitration in Mumbai, India, in accordance with the Arbitration Rules. The language of arbitration shall be English.

8. Termination

• We reserve the right to terminate or restrict your access to our website at our discretion, without prior notice, for reasons including but not limited to violation of these Terms.

9. Contact Us

If you have any concerns about these Terms and Conditions, please reach out:

• Email: support@svrn.co.in

• Phone/WhatsApp: +91-9062644327

• Address: 3115, Jai Lal Munshi ka Rasta, Jaipur, Rajasthan, India 302001We’re committed to making your Svarn experience seamless and joyful.

Thank you for choosing SVRN.

Terms & Conditions